Shipping policy
Shipping Policy
Is shipping free?
Yes. We offer free worldwide shipping on most items.
For some items or special offers, free shipping may only be available when your order value is over $120. Any shipping charges, if applicable, will be clearly shown at checkout before you place your order.
Order processing time
Most orders are processed within 1–3 business days after the order is placed.
Personalized or made-to-order items may require additional processing time before shipment. If this applies, it will be mentioned on the product page or during checkout.
Estimated delivery times
After your order has been processed and shipped, estimated delivery times are:
United States: 6–8 business days
Canada: 6–8 business days
United Kingdom: 6–8 business days
Australia: 6–8 business days
Rest of World: 7–10 business days
Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, holidays, incorrect shipping information, or other circumstances outside our control.
Why is my order being shipped in different packages?
If your order includes multiple items, they may be shipped separately depending on product availability and fulfillment location.
This helps us deliver your items as quickly as possible instead of holding your full order until every item is ready to ship.
You may receive separate tracking numbers if your order ships in multiple packages.
Where do orders ship from?
Orders may be fulfilled from our available fulfillment locations depending on product availability and the fastest delivery option for your address.
We always aim to ship from the location that can deliver your order as quickly and reliably as possible.
What happens if my order is delayed, stuck, or lost in transit?
All orders are shipped with tracking whenever available.
If your order appears to be delayed, stuck in transit, returned to sender, or lost during delivery, please contact us at:
We will review the tracking details and help resolve the issue. Depending on the situation, we may send a replacement package or offer another suitable solution according to our refund and return policy.
Will I be charged customs, duties, or taxes?
Prices shown on our website are displayed in USD and may not include import duties, customs fees, or local taxes.
Depending on your country, you may be required to pay duties, taxes, or customs fees when your order arrives. These charges are determined by your local customs office and are the customer’s responsibility.
We are not responsible for delays caused by customs processing. For more information about possible charges, please contact your local customs office.